Kaill Training has helped many delegates from around the UK achieve outstanding results. Here are the FAQs we are often asked by people.

What level of training do I need?

This would ultimately depend on your Risk Assessment of First Aid Needs (ROFAN) this would consider your work environment and the risk/likelihood of injury/illness to employees in the work place and then work out the minimum level of training that you would need to attend.

How long does the First Aid course take?

The level 2 Emergency First Aid at Work (EFAW) takes 6 hours which is normally completed in one day but can be broken down into 2 hour sessions provide it is completed within 10 weeks from the start date.

The Level 3 First Aid at Work (FAW) takes 18 hours normally completed over three consecutive days, again this can be broken down into 3 hour sessions provided it is completed within 10 weeks.

Do I have to pay upfront?

We normally take a 50% deposit to book your place with final payment due 7 days after completion, we have several other payment plans to suit all individuals or companies which we will be happy to discuss.

Will I learn how to us an Automatic External Defibrilator (AED)?

YES, since January 2017 all our First Aid courses include the safe us of an AED.

How long does the qualification last for?

Each First Aid qualification is valid for 3 years from the date of completion.

Do I have to attend Annual Re-Fresher Training?

No, although this is not mandatory the Health & Safety Executive highly recommends that all First Aiders attend annual re-fresher training due to skill fade and changes in legislation.

Do I have to re do the whole First Aid at Work course after 3 years?

No, providing you attend a re-qualifying course prior to your current certificate expiring, the re-qualifying course is 12 hours completed over 2 days. If your current certificate has expired, then you will need to complete the whole course again.

Is the assessment done one-to-one?

No, the assessments are completed throughout the duration of the course with a multiple-choice question paper at the end of each day.

Can I complete the training if I have a disability?

It would depend on what your disability is, during the course you will be required to kneel on the floor and complete CPR (Cardiopulmonary Resuscitation) for 3 minutes. In addition to this you would also be dealing with casualties on the floor, if you would like to contact us we would be happy to discuss this with you.

What would happen if I paid my deposit but then on the day of the course I couldn’t attend?

It would depend on the circumstances of why you could not attend. In some circumstances, we could re-schedule you onto the next available course without effecting your deposit.

But normally you would forfeit your deposit and would have to re-book another course.

How many people can attend a course?

On all training courses, we will only run the course with a minimum number of 2 delegates.

On all First Aid courses, we normally take a maximin of 12 delegates, if however, if you want to train 20 in one go we could accommodate this by using extra instructors.

On all Health & Safety training courses we can take a maximin of 16 delegates per course, again if you wanted to train 50 in on go we could also accommodate by using extra instructors.

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